What Is the Landlord & Tenant Board?
Explaining the Role of the LTB in Resolving Landlord and Tenant Disputes in Ontario

Disagreements between landlords and tenants can quickly turn stressful, emotional, and costly. To prevent every dispute from going straight to court, Ontario created the Landlord and Tenant Board (LTB) — a specialized tribunal that handles housing conflicts fairly and efficiently.
If you’re a tenant facing eviction or a landlord struggling with unpaid rent, understanding what the LTB is — and how it works — is the first step toward protecting your rights.
The Role of the Landlord & Tenant Board
The Landlord and Tenant Board operates under Ontario’s Residential Tenancies Act (RTA).
Its purpose is to:
- Resolve disputes between landlords and tenants.
- Enforce both landlord and tenant rights.
- Provide a more affordable, less formal alternative to the courts.
- Issue legally binding decisions after reviewing evidence.
The LTB ensures that housing matters are handled consistently and fairly, balancing the interests of both sides.
What Issues Does the LTB Handle?
The Landlord and Tenant Board hears a wide range of disputes, including:
- Eviction applications (for non-payment of rent, landlord’s personal use, or other reasons).
- Rent arrears and repayment plans.
- Maintenance and repair disputes.
- Harassment or interference with tenant rights.
- Above-guideline rent increase applications.
If the problem relates to residential tenancy in Ontario, chances are it falls under the LTB’s jurisdiction.
Why the LTB Matters
The LTB exists to protect fairness in housing.
- Tenants are protected from unlawful evictions and unsafe living conditions.
- Landlords are protected from unpaid rent, property damage, or tenants who break lease rules.
- Both sides have the opportunity to be heard, present evidence, and receive a binding decision.
Without the LTB, these cases would need to go through the regular court system — a process that is more expensive, more time-consuming, and less specialized.
What to Expect at an LTB Hearing
An LTB hearing is less formal than court but still follows proper procedure.
Both parties can:
- Submit applications and evidence.
- Attend the hearing (in person, online, or by phone).
- Present their case, question the other party, and call witnesses.
- Receive a written decision that must be followed.
Because the process involves legal forms, timelines, and evidence rules, having professional representation makes a big difference.
How Cordaie Paralegal Services Can Help
At Cordaie Paralegal Services, we help both landlords and tenants prepare for and succeed at the Landlord and Tenant Board.
Our support includes:
- Filing applications correctly and on time.
- Preparing evidence and documentation.
- Representing you at the hearing.
- Explaining your rights and next steps in plain language.
We focus on clear guidance, real solutions, and results — so you don’t have to face the LTB alone.
Final Thoughts
The Landlord and Tenant Board is there to ensure fairness in housing disputes. Whether you are a landlord or a tenant, knowing what the LTB is — and how it works — gives you the confidence to protect your rights.
Ready to take action? Start Your Case Review today and let Cordaie Paralegal Services guide you through the process.