Attending a hearing at Ontario’s
Landlord and Tenant Board (LTB) can be stressful for both landlords and tenants. The outcome can affect housing, finances, and legal obligations — which is why preparation is critical. Unfortunately, many people weaken their own cases by making avoidable mistakes.
To help you feel confident and prepared, here are the
top mistakes to avoid at an LTB hearing and how to steer clear of them.
1. Not Showing Up
One of the biggest mistakes is failing to attend your scheduled hearing. If you don’t appear, the LTB can make a decision against you
without hearing your side.
Tip: Always attend, whether in person or online, and log in early to avoid technical issues.
2. Being Unprepared with Evidence
Arriving without the right documents, receipts, or witnesses can cost you your case. The LTB bases its decision on
evidence, not assumptions.
Tip: Gather rent receipts, communications with the landlord/tenant, photos, and any relevant contracts or agreements.
3. Interrupting or Being Disrespectful
Many participants lose credibility by being aggressive, disrespectful, or constantly interrupting. This can damage your chances of being taken seriously.
Tip: Stay calm, wait your turn to speak, and address the adjudicator respectfully.
4. Ignoring the Notice or Application Details
Each LTB notice (N4, N5, N12, etc.) has specific legal meaning. Failing to understand what you’re responding to can weaken your defence.
Tip: Read your notice carefully, and if you’re unsure, get professional advice from a licensed paralegal.
5. Failing to Meet Deadlines
Missing deadlines for filing documents, evidence, or responses can lead to your defence being excluded or your case dismissed.
Tip: Check the LTB’s rules for timelines and make sure all forms and evidence are submitted on time.
6. Not Knowing Your Rights
Many landlords and tenants assume the LTB will “figure it out.” But if you don’t know your rights under the
Residential Tenancies Act (RTA), you may miss strong legal arguments.
Tip: Review the RTA or work with a paralegal who knows landlord-tenant law.
7. Trying to Handle Complex Cases Alone
While some disputes are straightforward, many involve complex legal issues, such as bad-faith evictions, unpaid rent with repair claims, or harassment.
Tip: Consider
hiring a licensed paralegal to represent you. They can build a stronger case and help avoid costly errors.
Final Thoughts
Your LTB hearing is your opportunity to present your side, but making common mistakes can put your case at risk. By preparing thoroughly, staying respectful, meeting deadlines, and seeking professional help when needed, you’ll give yourself the best chance at a successful outcome.
Remember:
the right preparation today can protect your housing and legal rights tomorrow.
