Understanding Your Rights at the Landlord & Tenant Board

August 22, 2025

A practical guide to tenant and landlord rights under Ontario’s Residential Tenancies Act.

When conflicts arise between landlords and tenants in Ontario, the situation can feel overwhelming. Whether it’s an eviction notice, rent arrears, or repair disputes, it’s important to know that you have rights — and a fair process exists to resolve these issues. That process takes place at the Landlord and Tenant Board (LTB).


What Is the Landlord & Tenant Board?

The Landlord and Tenant Board (LTB) is a tribunal in Ontario that resolves disputes between residential landlords and tenants. Instead of going to court, most housing issues are handled at the LTB. An adjudicator (decision-maker) hears both sides, reviews evidence, and issues a legally binding order.


The LTB typically deals with:

  • Eviction applications
  • Rent arrears and repayment disputes
  • Rent increases above the guideline
  • Maintenance and repair issues
  • Harassment or interference with tenant rights


Your Rights as a Tenant in Ontario

Tenants are protected under the Residential Tenancies Act (RTA).


Some of the most important rights include:

  • Right to a Safe, Maintained Home – Landlords must keep the rental property in good repair, no matter what your lease says.
  • Protection from Illegal Evictions – A landlord cannot change locks, remove belongings, or cut off utilities without an LTB order.
  • Proper Notice – Landlords must serve proper notice before filing an application to evict a tenant.
  • Right to Be Heard – Tenants can attend LTB hearings, present evidence, and challenge a landlord’s claims.


Your Rights as a Landlord in Ontario

Landlords also have protections under the RTA.


Key rights include:

  • Right to Collect Rent – Tenants are legally required to pay rent on time. If they don’t, landlords can apply to the LTB for arrears or eviction.
  • Right to Reclaim the Unit – Landlords may apply to end a tenancy if they or immediate family need the unit for personal use (with proper notice).
  • Right to Enforce Lease Agreements – Landlords can ask the LTB to order tenants to follow lease rules, repair damage, or cover unpaid rent.


What to Expect at an LTB Hearing

An LTB hearing is less formal than court but still follows legal procedure.


Both sides will have the opportunity to:

  • Present documents, receipts, photos, or witness statements
  • Question the other party’s evidence
  • Explain their version of events
  • Receive a written order after the hearing


Because the process can be complex, having professional representation helps ensure your rights are fully protected.


How Cordaie Paralegal Services Can Help

At Cordaie Paralegal Services, we specialize in representing both landlords and tenants at the LTB.


Our support includes:

  • Case Reviews – We evaluate your situation and outline your best options
  • Form Preparation & Filing – Ensuring deadlines and requirements are met
  • Hearing Representation – Presenting your case clearly and persuasively
  • Guidance & Support – Step-by-step help from intake to resolution


With professional representation, you can feel confident that your rights will be protected and your case handled properly.


Final Thoughts

Disputes between landlords and tenants can be stressful, but the Landlord and Tenant Board is there to ensure fairness. By understanding your rights — and having the right legal support — you can face the process with clarity and confidence.

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